Regulated utility operations
AEP, with more than 5 million
American customers, is one
of the country's largest
investor-owned utilities,
serving parts of 11 states.
The service territory covers
197,500 square miles in Arkansas,
Indiana, Kentucky, Louisiana,
Michigan, Ohio, Oklahoma,
Tennessee, Texas, Virginia
and West Virginia.
AEP’s U.S. customers
are served by one of the world’s
largest transmission and distribution
systems. Systemwide there
are more than 38,000 circuit
miles of transmission lines
and more than 186,000 miles
of distribution lines.
Customer service is provided
through AEP's regional utilities, where customers can pay
their electric bill, manage
their service, report an outage
or contact a customer solutions
center representative:
