AEP's commitment to high ethical standards comes from the collective ethics, character
and integrity of our employees. We are committed to do what's right, at the right
time, all of the time. We regularly survey and discuss AEP's ethical standards with
our employees and, while there is opportunity for improvement, they give the company
high marks. Our employees generally believe that the company's leaders will do what's
right, not just what's profitable. Employees have also told us that they see AEP
managers living the company's values of safety, justice and fairness, trustworthiness,
responsibility, environmental stewardship, citizenship, respect and caring.
AEP requires all employees to abide by its Principles of Business Conduct. We provide a 24-hour, toll-free
anonymous concerns line for reporting and receiving help with ethical issues. We
communicate the numbers and types of concerns that are raised and how we resolve
them and continually look for new ways to allow employees to raise and discuss ethical
questions because we understand that keeping our values in the forefront is the
key to maintaining an ethical culture.
Ethics and compliance are areas of ongoing focus for the company. We are committed
to strengthening our programs and continuing to instill high standards of integrity
and behavior throughout the company.
