Individual investors with questions about their accounts should contact the transfer
agent,
Computershare (formerly EquiServe), for assistance. If you have
questions about your account that Computershare (formerly EquiServe) cannot answer,
you can call the Company toll-free at 1-800-237-2667 and speak to Investor Relations.
Analysts should call:
Individual investors should call:
AEP's transfer agent is Computershare (formerly EquiServe). You can call, write,
or e-mail Computershare.
Toll-free phone number: 1-800-328-6955
E-mail services are available on their web site: www.computershare.com
For regular mail send to:
Computershare - AEP
P.O. Box 43069
Providence, RI 02940-3069
For stock certificates, when using couriers other than the USPS send to:
Computershare - AEP
Attn: Priority Processing
250 Royall Street
Canton, MA 02021
Send registered mail with return receipt request. The return receipt request must allow for proof of mailing and proof of delivery. Also insure stock certificates for 3% of the value of the stock.
A Dividend Reinvestment and Direct Stock Purchase Plan is available to all registered
shareholders, AEP employees and investors who are not already shareholders. You
may access this plan through the NetStock Direct web site.
Annual reports and other printed materials can be ordered through
our online form or by calling toll-free at 1-800-237-2667.
