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Conducting Business the Right Way

AEP values its relationships with our suppliers, energy providers, and other organizations looking to do business with us. See the document below for expectations on how we do business.

Access Your Business's Electric Account
National Customers can visit aepnationalcustomers.com to access their account. Other customers should visit their local provider site to get started.
National Login
Start Doing Business With AEP
To become a supplier, submit a Supplier Request Form for review. Requests are evaluated based on business needs, and you'll be notified once a decision is made. Existing suppliers can log in.
Register
Self–Certify Your Business Classification
Potential and existing AEP Suppliers are requested to declare their business classification by completing our Business Self-Certification Form.
Complete Form

Existing Suppliers

Need to update information or have a question? We're here for you.

Ask About Invoicing
If you have a question about an open invoice or outstanding payment, start here.
Update Your Banking Information
Need to make a change to your company banking information? No problem. We'll walk you through the steps.
Supplier Questions
Have a question about doing business with us not related to registration or payment? Feel free to ask.
CAA Inquiries
If you have a question or issue with CAA, start here to get assistance.
More From Accounts Payable
Explore our resources to find out how to receive timely, accurate invoice payments.
Our Resources

Getting the Job Done

Products for Sale

Documents and Standards

Third Party Authorization

Business account holders can give 3rd parties authorization to access their energy usage information.

Warranty Terms

AEP has established minimum requirements for Transmission and Distribution material and equipment warranties.

Memorandum of Insurance

Find evidence and certificates of insurance coverage, including liability, property, and marine insurance.

Meter Barcodes

Our meter barcode system has become an industry standard. Learn the key to the code.

Customer Service
Get Support

Do you have questions or need assistance? Contact the Supply Chain Solution Center at 833-493-0821.

Call Our Team